SynaiTranslate is sold as a monthly block of translation hours. Captions, translation and translated voice come with every block, and you can add extra hours on top.
Live Translation
Translation hours are the one thing SynaiTranslate measures. Each block is a number of hours a month — the pricing page lists the sizes. Running a session uses the hours. They reset every month, and unused hours do not roll over.
- Pausing translation stops the clock. While Pause translation is on, nothing is transcribed, translated or counted. Use it for music and prayers.
- Translating a guest speaker who uses a third language is off unless SYNAI has turned it on for your church. While it runs it uses extra hours, and the Console says how many before you start it.
- When the hours run out, the session stops, even mid-service. There is never a charge for going over.
- Extra hours come two ways, both on top of a translation block: a monthly pack that renews with your subscription, or hours for this month only, charged once to your saved card and gone at the monthly reset. Neither can be bought without a block.
Monthly or yearly
You choose monthly or yearly billing the first time you pay. Yearly costs less on every block. Everything you hold is on one subscription with one renewal date: the day you first paid. On yearly billing, translation hours still reset every month.
Prices are in US dollars, before any discounts and tax. Your invoice is the amount actually charged. A promotion code, if you have one, is entered at checkout.
Current prices
Prices are on the pricing page, and on your own Billing page next to what your church is actually using. They are deliberately not repeated here, because a number in a help article is a number that goes stale.