Billing & plans
What your plan includes, reading your subscription, changing or cancelling it, and a paused workspace.
4 articles
- How pricing works: what you pay for, the free trial, and translation hoursWhat you can pay for, what the free trial gives you, what is measured, and how translation hours are counted.
- Read your Billing pageWhere billing lives, who can open it, and what each part of it is telling you.
- Change or cancel your planUpgrading, downgrading, adding packs or cancelling, and what happens to the bill when you do.
- “This workspace is paused”, or a payment failedWhy a workspace pauses, what still works while it is paused, and how to restore it straight away.
Talk to a person
If an answer here did not solve it, email or call us and say what you were trying to do. Include your church name — it is the fastest way for us to look at the right account.
support@synaicore.com · (also on Telegram and WhatsApp)