Troubleshooting & support
When you cannot sign in, when captions are not appearing, and how to reach us.
3 articles
- I can’t log inOne page that covers every kind of sign-in failure, and what to check first.
- Live captions aren’t appearingWhat to check, in order, when captions stop — including mid-service.
- Contact supportHow to reach us, and what to include so the first reply is a useful one.
Talk to a person
If an answer here did not solve it, email or call us and say what you were trying to do. Include your church name — it is the fastest way for us to look at the right account.
support@synaicore.com · (also on Telegram and WhatsApp)